About the Primary Care and Health Management Diploma

The Primary Care and Health Management Certificate/Diploma is a Level 5 qualification that can be accredited by both AMSPAR and ILM.

It is suitable for current and aspiring managers within Primary Care to develop their management skills and equip them with a range of tools that can be applied effectively in the workplace.

This programme is delivered by attended and distance learning.

Programme duration

Award – 3 months

Certificate – 11 months

Diploma – 13-15 months

For MOD personnel this programme is ELCAS funded


Primary Care and Health Management Diploma content

  • Programme Induction
  • Learning to learn
  • Writing skills
  • Change management and decision taking
  • Leadership and team building
  • Time management and delegation
  • Motivation
  • Employment law, equal opportunities and diversity
  • Health and safety (including premises management, stress management and risk management)
  • Data management (including GDPR)
  • Governance in primary care
  • Medical ethics and confidentiality
  • Finance and budget management
  • Cost benefit and writing a buisness case
  • Recuitment and selection
  • Training and induction, setting objectives
  • Appraisal and performance management
  • Discipline grievance and counselling
  • Interpersonal skills including assertiveness and emotional intelligence
  • Influencing and negotiating
  • Handling difficult situations
  • Communication skills
  • Meeting skills
  • Customer service and quality management
  • Marketing
  • Partnership and collaborative working
  • Project management and organisational risk management

For full course information and costs download the brochure by completing this form

Your Name (required)

Your Email (required)

Your Telephone Number (required)

Your Postcode

Distance – upcoming start datesApplication formAttended – upcoming start datesApplication form
18th January 2018Sign up now!London – 23rd February 2018 Sign up now!
12th March 2018Sign up now! Nottingham – 24th February 2018 Sign up now!