10 High Impact Actions – implementing improvement in Primary Care

Give your practice(s) the knowledge and skills they require to release time for GP’s through our 10 High Impact Actions short course workshops!

With funding available from NHS England it is a great opportunity to up-skill practice staff to deliver improved patient care.

We have designed a range of training programmes for receptionists, managers, GP’s and CCG/CEPN Primary Care Leads to put the 10 High Impact Actions into practice.

Have some budget left to spend this financial year? With half day programmes starting from £495.00 for 18 participants, you have a great opportunity to utilise left over funds! (cost dependent on location)

Request a quote now! Call 01932 856565 or email enquiries@cherithsimmons.co.uk

10 High Impact Action team

10 High Impact Actions – the interventions

Half day workshop

  • The role of active signposting
  • Our patients and their needs
  • The receptionist as a care navigator
  • Making signposting work for patients and the practice
  • Action planning
Half day workshop

  • Introducing triage access systems
  • Online, telephone, text and group consultations
  • Practice website and information leaflets
  • Making these approaches work and the implications for practices
  • Communication and human issues we need to tackle
Half day workshop

  • Ensuring appointment system is fit for purpose
  • Appointment access options
  • Communicating with patients through leaflets, website, scoial media and email
  • What are the implications of high DNA rates for practices?
A range of programmes

  • Short courses for practice staff
  • 5 day Practice Management essentials
  • 3 day business development programme
  • AMSPAR Primary Care and Health Management Diploma for Practice Managers
Full day workshop

  • Looking at workflow and time usage
  • Identifying workflow improvements
  • Tools and techniques for effective workflow
  • Implimenting the changes – action planning
Full day workshop

  • Personal productivity feedback
  • Planning for productivity
  • Right person, right task
  • Syndicate work
Full day workshop

  • Issues and challenges in partnership working
  • Governance, viability and costs
  • Forging and maintaining relationships
  • Communication in collaborative working
Half day workshop

  • Understanding social prescribing
  • Our patients and their needs
  • How can we impliment social prescribing?
Half day workshop

  • Identifying care packages and resources
  • Setting priorities for the practice
  • Communication challenges
  • Signpositng information on the practice website and at reception
5 day programme with ILM Level 5 Service Improvement qualification

  • Develop QI expertise
  • Looking for improvement
  • Looking for efficiencies
  • Tools and techniques for efficency
  • Managing the changes – action planning

Download the brochure for the full programme outlines!

Upcoming events

London – AMSPAR + ILM Level 5

London – AMSPAR + ILM Level 5

May 10 @ 9:30 am - 5:00 pm

Manchester – AMSPAR + ILM Level 5

Manchester – AMSPAR + ILM Level 5

June 15 @ 9:30 am - June 16 @ 5:00 pm