About the Primary Care and Health Management Diploma

The Primary Care and Health Management Certificate/Diploma is a Level 5 qualification that can be accredited by both AMSPAR and ILM.

It is suitable for current and aspiring managers within Primary Care to develop their management skills and equip them with a range of tools that can be applied effectively in the workplace.

This programme is delivered by attended and distance learning.

Programme duration

Award – 3 months

Certificate – 11 months

Diploma – 13-15 months

For MOD personnel this programme is ELCAS funded


Primary Care and Health Management Diploma content

  • Programme Induction
  • Learning to learn
  • Writing skills
  • Change management and decision taking
  • Leadership and team building
  • Time management and delegation
  • Motivation
  • Employment law, equal opportunities and diversity
  • Health and safety (including premises management, stress management and risk management)
  • Data management (including GDPR)
  • Governance in primary care
  • Medical ethics and confidentiality
  • Finance and budget management
  • Cost benefit and writing a buisness case
  • Recuitment and selection
  • Training and induction, setting objectives
  • Appraisal and performance management
  • Discipline grievance and counselling
  • Interpersonal skills including assertiveness and emotional intelligence
  • Influencing and negotiating
  • Handling difficult situations
  • Communication skills
  • Meeting skills
  • Customer service and quality management
  • Marketing
  • Partnership and collaborative working
  • Project management and organisational risk management

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18th September 2018Sign up now!London – 21st September 2018Sign up now!
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Distance Learning ILM Level 3 Certificate

September 12 @ 3:00 pm - 4:30 pm

Distance Learning – AMSPAR + ILM Level 5

September 18 @ 11:00 am - 12:30 pm

London – AMSPAR + ILM Level 5

September 21 @ 9:30 am - 5:00 pm

Kent – AMSPAR + ILM Level 5

September 25 @ 9:30 am - 5:00 pm