We have been working with Wandsworth for over 7 years.

We have run a series multi-level leadership and management programmes covering all aspects of management skills, integrating with the council’s policies and processes which are embedded in our programmes.

Wandsworth have found that accredited programmes generate better attendance patterns, and this programme has been ILM accredited at levels 3 and 5.

Challenges

Like all councils Wandsworth is faced with falling government funding, increasing public expectations and the unstoppable challenge of demographics.

It also faced the symptoms of its own success in low taxing and high perceived service delivery which although fit for purpose when conceived have been left behind as expectations have increased and central government grant funding has been withdrawn.

Our work has been around creating an officer mindset which delivers the adaptive, savvy skills set which the ‘The 21st Century Public Servant’ articulates.

Successes

The programme is well regarded and places are sought after as a consistent pattern of promotions and advancement has emerged for attendees.

Significant service improvements and cashable savings have been identified through the improvement reports which are the rime assessment method.

This contains ROI and Cost Benefit Calculations and is designed for practical workplace application.