Who is the programme for?

Ready to take your leadership skills to the next level? Our CLEVER™ Practice Management programme, accredited by ILM at Level 5, is designed for professionals who want to lead with confidence, manage teams effectively, and drive real results in their organisations.

This course is packed with practical tools and strategies to help you excel in areas like team management, strategic planning, and performance improvement. You’ll learn through interactive workshops, real-world projects, and expert-led sessions—all delivered in a way that works for you, whether face-to-face, online, or a mix of both.

We’re here to support you every step of the way with ILM-approved learning materials and access to our client-branded Learning Management System (LMS). You’ll gain skills you can apply immediately, backed by a respected qualification that helps you stand out.

Whether you’re already managing a team or preparing for your next career move, the CLEVER™ Practice Management – ILM Level 5 Certificate in Leadership will give you the confidence, knowledge, and credentials to lead with impact.

This programme is designed for:

Existing Practice Managers and Senior Administrators:

  • Looking to enhance their leadership and management skills to adapt to evolving service delivery models within the NHS.
  • Seeking to improve their ability to manage change, optimise staff resources, and drive practice development effectively.
  • Aiming to align their practice with current NHS national policies and industry best practices.

Aspiring Practice Managers and Senior Administrators:

  • Preparing for leadership roles in healthcare management by gaining practical, real-world skills.
  • Looking to build a strong foundation in managing service delivery, leading teams, and planning organisational development.
  • Seeking a recognised qualification that supports career progression within healthcare and related sectors.

How is the programme delivered?

Delivered face to face or via live Tutor led virtual workshops over a 5 day period, one day every 4-6 weeks.

Comprehensive ILM and Ofsted approved learning materials and references are provided, all are accessible 24/7 via our Learning Management System.

The programme is assessed by short written assignments and a fully costed work based Improvement Report.

How does the funding work?

These programmes are commissioned programmes, cost on a cohort basis with a maximum of 15 participants per cohort. The special NHS day rate is £1,025.00 per cohort day plus an individual ILM accreditation fee of £319.00.

What’s in the programme & What certification will participants receive?

Successful completion of the course results in an ILM Level 5 Certificate in Leadership and Management.

The modules are as follows:

Day 1

Managing Change and Planning the Future

Day 2

Post-COVID Practice Leadership and Team Building

Day 3

Developing & Implementing a Business and Service Improvement Plan

Day 4

Workforce Planning, Development and Performance Management

Day 5

Communication and Interpersonal Skills
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