Who is it for?

The ILM level 3 award/certificate qualification is aimed at first line managers who need to equip themselves with the skills required to be more effective leaders and managers.  It embodies our CLEVER Leadership values and approaches throughout. This programme is an ideal first step for those who may already be managers but do not have a formal qualification.

How is it delivered?

This course is delivered over a period of five days for learners completing the award and eight days for the certificate. During the course you will be expected to complete work based assignments that have been designed to bench mark you skills against the qualification.

This course can be delivered by multiple different methods these include:

  • Face to face (Attended programmes)
  • Virtual Classroom
  • Distance Learning

This qualification is offered as on an open access basis or client commissioned. When the course has been commissioned by a client we are able to modify the content to reflect your organisations needs.

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Programme Content

  • Programme induction
  • Learning to learn
  • Writing skills for assignments, projects & reports
  • Change Management
  • Leadership & team building
  • Time Management & delegation
  • Motivation

Award Learners Finish here

  • Marketing
  • Customer service & quality management
  • Communication Skills
  • Meeting Skills
  • Appraisal, objective setting & performance management
  • Discipline, grievance & counselling

Certificate Learners Finish here

For full course information and costs download the brochure by completing this form

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