What are short leadership skills programmes

Choose from a wide range of impactful and engaging short development programmes for staff at all levels – from strategic to operational, and interpersonal skills.

All are supported by world class learning materials and many are benchmarked against nationally accredited qualifications from ILM, CMI, City & Guilds & AMSPAR. 

Most programmes incorporate free toolkits to facilitate embedding the learning in the workplace.

Delivery is on site or by distance learning via our world class Learning Management System.

We will train 15 of your people within the fixed day rate which includes all resources.

Our trainers have their own laptops and projectors, you just need to provide the room!  

For a modest extra cost, we can set up online booking for you and issue joining instructions. Call today to find out more – we can usually deliver within 3 weeks.

By the end of the programme participants will be :

  • Aware of the essential role & key skills of the team leader in a changing & challenging environment
  • Aware of their leadership style & its strengths & weaknesses
  • Aware of best practice to achieve clear understanding & commitment to organisational plans
  • Able to lead others to achieve results by adopting a common & cohesive approach

By the end of the programme participants will be able to:

  • Construct & present succinct and effective reports designed to promote action
  • Understand the essentials of report design & planning
  • Collect and present evidence using graphs and charts
  • Compare options using cost benefits analyses and decision matrices

By the end of the programme participants will be able to:

  • Appreciate the role of active signposting in general practice
  • Understand the need for appropriate patient care navigation
  • Understand the benefit of patients seeing the right person first time
  • Be aware of patient rights and any possible concerns

By the end of the programme participants will be able to:

  • Identify the drivers for change that impact their team
  • Identify the factors which cause resistance to change
  • Draw up plans to ensure involvement, engagement & ownership from staff
  • Understanding the need for effective communication throughout the change

By the end of the programme participants will be able to:

  • Understand the needs of their audience so they can engage, maintain interest & put themselves across clearly.
  • Structure & produce simple but impactful presentations using appropriate aids
  • Speak to their teams, internal and external meetings with more confidence
  • Present their ideas to colleagues with clarity & conviction

By the end of the programme participants will be able to:

  • Appreciate the role and duties of a summariser in general practice
  • Recognise the need for accuracy and completeness of the summary
  • Understand the need to follow practice protocols and procedures including the implications of the Data Protection Act
  • Appreciate how Read codes work

By the end of the programme participants will be able to:

  • Understanding the nature & properties of time as a resource
  • Obtain an awareness of how time is wasted & offer practical solutions
  • Identify key areas of their job to plan their time effectively using a range of practical tools & techniques
  • Prioritise activities effectively & deal assertively with interruptions

 

 

 

 

By the end of the programme participants will be able to:

  • Identify the advantages & disadvantages of meetings
  • Understand the roles and responsibilities of chairing meetings
  • Be aware of the necessary skills for leading meetings
  • Have practiced techniques for handling problems situations

By the end of the programme participants will:

  • Understand the origins of medical terms
  • Understand the language of anatomy
  • Have an understanding of medical conditions and how to interpret them
  • Know the common terms and phrases in medical care including abbreviations and drug names

By the end of the programme participants will be able to:

  • Understand the causes of conflict & aggressive behaviour
  • Be aware of how effective techniques can minimise & prevent escalation
  • Develop techniques to respond assertively in a range of difficult situations
  • Develop the skills manage aggressive or abusive behaviour

By the end of the programme participants will be able to:

  • Understand the signs and symptoms of abuse
  • What their role and responsibilities are in safeguarding children
  • How to develop good practice in order to prevent abuse

By the end of the programme participants will be able to:

  • Appreciate the role and duties of a chaperone in consultations
  • Understand the need for appropriate behaviour
  • Be aware of patient rights and any possible concerns
  • Understand the importance of record keeping and reporting procedures
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