We deliver a highly tailored programme working with East York Social Service looked after children team.
The ILM Level 5 Certificate in Service Improvement was embedded into the programme which involves collaborative working to deliver savings and efficiencies with the service.
East York combination of widely space population centres and physical distance provide significant logistical challenges to service delivery and the solution were centred on looking radically at other ways service could be delivered with legislation guidelines, budget, centred on the wellbeing of service users and their careers.
The innovative solutions forged by the team during the programme produced significant improvements in service delivery and resource utilisation.