A complete range of leadership & management hard and soft skills all benchmarked against nationally accredited qualifications from ILM, City & Guilds & AMSPAR.
Choose from a wide range of impactful and engaging half day, 1 day, and 2 day development programmes for staff at all levels – from strategic to operational.
Mix and Match
- Individual programmes can be combined to deliver tailored programmes unique to your organisation.
- All are supported by world class learning materials and many are benchmarked.
- Most programmes incorporate free toolkits to facilitate embedding the learning in the workplace.
- Delivery is on site nationwide by distance learning via our world class Learning Management System.
- We will train 15 of your people within a fixed day rate which includes all resources.
- Our trainers have their own laptops and projectors, you just need to provide the room!
Online booking
- For a modest extra cost, we can set up online booking for you and issue joining instructions. Call today to find out more – we can usually deliver within 3 weeks.
Operational Leadership and management
- Leadership, Team Building & motivation.
- Change Management & decision taking.
- Recruitment Selection and Interviewing
- Performance management
- Time management & delegation
- Training & induction
- Chairing meetings
- Conflict resolution
- Communication skills
- Marketing essentials
- Service improvement
- Commissioning & procurement
- Improving customer care
- Telephone skills for customer facing staff.
- Contract management essentials
- Bid writing.
Legal, compliance and finance
- Business & financial planning
- Finance for non-financial managers
- Setting & controlling budgets & cost benefit analysis
- Employment law
- Equal opportunities & valuing diversity
- Child protection – safeguarding
- Deprivation of liberty
- Health & Safety essentials
- Information governance and GDPR
Personal skills development
- Assertiveness and interpersonal skills
- Coaching & mentoring
- Handling difficult situations
- Influencing and negotiation
- Stress management
- Meeting skills
- Presentation skills (including PowerPoint)
- Train the trainer
- Report writing
- Emotional Intelligence, wellbeing & mindfulness
- Minute taking
- Facilitation skills
