Operational Leadership Training

Whether you’re a business aiming to strengthen your management team or an individual seeking career progression, our ILM Level 5 Operational Management programme provides the advanced skills and knowledge needed to excel.

Accredited by ILM, this qualification offers a recognised pathway through face-to-face or virtual workshops, supported by ILM/Ofsted-approved learning materials for a comprehensive and practical learning experience. The programme will improve skills, knowledge and behaviours while delivering quantifiable improvements through work-based improvement projects.

With three qualification stages—Award, Certificate, and Diploma—you can customise your development journey to fit your unique goals. The Diploma can also be funded through the Apprenticeship Scheme, with the Government covering at least 95% of course fees (*England only).

Who is the programme for?

Our Graduate level ILM Level 5 Operational Management programme is designed for:

For Businesses:

Employers and Organisations: Seeking to develop experienced managers and high-potential team leaders into skilled operational leaders capable of driving business growth and operational excellence.
HR and L&D Teams: Looking for customised management training solutions that align with industry needs and deliver measurable performance improvements.

For Individuals:

Aspiring Operational Managers: Ready to take the next step in their careers by gaining advanced leadership and operational management skills.
Current Managers and Team Leaders: Seeking to enhance their leadership capabilities, improve team performance, and advance to senior management roles.
Professionals Transitioning into Management: Those entering operational management roles and looking to build a strong foundation in leadership, strategy, and performance management.

For MOD personnel this programme can be ELCAS funded – call for details

How is the programme delivered?

The programme can be delivered face to face or via live, tutor led Virtual Workshops using a mixture of pre-programme study, highly interactive sessions, and post-programme assessments to embed knowledge, skills, and professional behaviours.

We can also deliver face to face for single organisations at a location of their choosing.

What is the programme content?

The content for the award, certificate and diploma is shown below – the diploma can also be funded through the Apprenticeship levy scheme.

During the programme, learners will complete short work-based assignments designed to benchmark their skills against the qualification by applying the learning practically. Certificate participants will also complete a work based improvement report.