As a Digital Device Repair Technician apprentice, you will:

• Repair and Maintain Devices: Diagnose and repair hardware and software issues on devices such as mobile phones, tablets, laptops, and drones.
• Manage Repair Processes: Book, log, and update repair processes in CRM systems.
• Ensure Quality Assurance: Use diagnostic tools to perform rigorous tests and maintain high service quality.
• Customer Service: Communicate with customers, suppliers, and manufacturers through digital channels.
• Focus on Sustainability: Conduct environmentally conscious repairs using green practices, including recycling and safe disposal of device components.
• Compliance and Safety: Follow health, safety, and data protection regulations.