This new 7 star private hospital has a staff of over 2,000.

Over 300 front line staff took a 6-day advanced customer care programme designed to dovetail with  Cleveland’s core service values – the Cleveland Credo

Customer service supervisors also undertook a five programme in supervisory management benchmarked to ILM standards.

The programme was delivered on site in the UAE and was supported by Cherith Simmons Learning Management System, FlexiLearner